Sign in to your case portal

There's no password. Each time you sign in, a codeSign-in code A 6-digit code sent to your email or phone each time you sign in, so no password is needed; it expires after 10 minutes. comes to your email or phone, and you type it in.

1. 1

   Open your portal

   The first time, tap Click here in the welcome email from your law firm , or the link in their text if they have only your phone number. This invitation linkInvitation link The link in the email you get when you're added to a case; it opens the portal and sends you a sign-in code. opens your case and sends you a code, so go to step 3.

   Later, open any link in an email from your law firm, or bookmark your portal once you're in.

2. 2

   Enter your email or number

   Type the email address or mobile number your law firm has for you, and choose Continue. A number without a country code is read as a US number. Any other address starts a new account without your case.

   If your law firm has a Gmail address for you, you can choose Continue with Google instead, with that same account. Any other Google account opens a new, empty account without your case.

   The sign-in pages may not show your law firm's name or logo.

3. 3

   Enter your code

   A 6-digit code goes to the email address or phone number you used, from your law firm, under its name and One-Time Pin. Type the code and choose Verify & continue. It works for 10 minutes, and Resend Code sends a new one.

4. 4

   Pick up where you started

   You're taken to the page you opened, such as your case from the invitation link. Your portal's own address opens its home page, which lists your cases.

What happens next

You stay signed in on that device for 30 days. The first time, your law firm may ask you to confirm your profile details and complete some forms; see Confirm your profile details and Complete your onboarding forms.

After your first visit, signing in with Google also takes you straight to your law firm's portal.

If something goes wrong

• The link says it isn't valid. See Fix an invitation link that says it's invalid.
• The code doesn't arrive, or isn't accepted. See Fix a sign-in code that doesn't work.
• "No account uses this phone number. Please check it, or use your email address to sign in or sign up." Your law firm has a different number for you, or none. Use your email address, or ask your law firm which they have.
• "Your account has been disabled by an administrator" Contact your law firm.