Our Pricing Is On This Page

The rest of this market makes you book a call to find out what it costs. Ours is below, and you pick your own plan rather than finding out what you owe at the end of the month.

  • 14 days free
  • No credit card
  • Cancel anytime
  • No per-client fees

In every plan

The shared foundation. No feature hunting required.

  • White-label branding
  • Milestone automation & idle-case check-ins
  • Translation into 130+ languages
  • Passwordless client login
  • Unlimited client users

Starter

5 seats

$149/mo

5 seats 250 active cases

Everything a solo or small practice needs to stop fielding status calls. Runs standalone; no case management system required.

Includes

  • Feed, events, forms, e-signs, invoices
  • Document generation from intake
  • Email support

Scale

Unlimited seats

$799/mo

Unlimited seats 5,000 active cases

For high-volume inventories and mass tort practices. Onboard, segment, and update thousands of claimants without adding headcount.

Everything in Growth, plus

  • Claimant segmentation
  • MDL announcement blasts
  • Guided bulk claimant import
  • Priority support

14 days free on every plan. No card required to start.

Enterprise

Custom Pricing

For firms running multiple brands or practice areas, or with procurement requirements.

  • SAML single sign-on
  • Custom domain
  • Multiple hubs
  • Dedicated account manager
  • SLA and uptime guarantee

Typically responds within 1 business day.

COST CONTEXT

What This Replaces

A dedicated client engagement add-on for your case management system starts around $699 a month, and still requires that case management system underneath it. CaseActive is a fraction of that, includes intake, document generation, signatures, and scheduling natively, and does not require anything underneath it at all.

See how CaseActive compares to every major option →

Questions about billing and commitment

When am I charged?

Nothing for the first 14 days. Your first charge is on day 15, and you can add a card any time before then.

Is there a per-client or per-claimant fee?

No. Client users are unlimited on every plan, including Starter. Seats are for your own staff.

What if I go over my case limit?

Nothing stops working. You'll see a banner at 80% and again at 100%, and you move up a tier when you're ready. Case creation and client messaging are never blocked.

Do I need a case management system to use CaseActive?

No. It works standalone, and it works on top of the one you already have. Syncing with an existing system uses the API, which is on Growth and above.

Can I cancel?

Yes, monthly, from your admin panel, with no annual contract and no cancellation fee. Cancelling doesn't delete anything, so your data is still there if you come back.

Is my clients' data secure?

Yes. Client data is encrypted in transit and at rest, hosted on AWS, and access is governed by role-based permissions enforced on the server rather than in the interface. Because PI and mass tort firms handle medical records, we will sign a business associate agreement on request.

More questions about how it works? See the full FAQ →