Create your account from your law firm's link
Sign up on your law firm's portal with your email address or mobile number and a code, then wait for the firm to add you to your case.
In this article6 sections
If your law firm shares a link to their portal, for example on their website, you can create your account there yourself. There's no password: you sign up with your email address or mobile number and a codeSign-in code A 6-digit code sent to your email or phone each time you sign in, so no password is needed; it expires after 10 minutes. sent to it.
If your law firm has already added you to your case, use the link in their welcome email instead; see Sign in to your case portal.
Open your law firm's link
Open the link your law firm shared. It opens the sign-in page of their portal. The sign-in pages may not show your law firm's name or logo.
Enter your email or number
Type your email address, or your mobile number, and choose Continue. A number without a country code is read as a US number.
Enter your code
A 6-digit code goes to the email address or number you typed, from your law firm, under its name and One-Time Pin. It comes in the language of the page. Type it and choose Verify & continue. Resend Code sends a new one.
Add your name
Under What should we call you?, type your first and last name and choose Continue. Your law firm's portal opens.
What happens next
You join your law firm's portal as a client, and your law firm is told you've joined. Your home page shows their announcements and offices, and you can send them a question; see Send a question to your law firm.
You have no case yet. Once your law firm adds you to it, it shows under Cases. They may also ask you to complete some forms first; see Complete your onboarding forms.
If you signed up with a mobile number, your law firm's messages reach you by text until you add an email address to your profile.
If something goes wrong
- "Auto signup is disabled", or "The company does not have auto sign up enabled. Please contact them" Your law firm doesn't let people sign up through their link. Contact them: they can add you themselves. See Fix an Access Denied message.
- "Are you human? Refresh page and submit again." Refresh the page and try again.
- The code doesn't arrive, or isn't accepted. See Fix a sign-in code that doesn't work.