Choose what your law firm can see about you
See which of your profile details your law firm gets, and remove its access, which also stops its messages, or give it back.
In this article5 sections
Your profile details are kept in your accountAccount Your single sign-in, which can belong to several hubs and holds your profile and notification choices.. Your law firm gets a copy of the ones it asks for, and its copy takes your changes the next time you open its portal. You can see what it gets, and remove its access.
Open your Hubs page
Go to your Hubs page. From your portal, choose your name at the top, or your initial on a phone, then Profile, then Hubs at the top of the page.
Open your law firm's settings
Choose ⋮ beside your law firm, then Permissions. On a phone, ⋮ may be off to the right: scroll the list sideways.
Check what it gets
The tab lists the details your law firm gets: your name, email address, phone number, language and time zone, and any others it asks for, such as your address or date of birth. It names each kind of detail as your profile does, such as Address, Date of Birth or Company Title, not what you entered.
Remove its access
To stop sharing, choose Remove Access. The tab asks first and says what removing does; choose Remove Access again to confirm, or Keep Access. Your law firm moves to Rejected on your Hubs page, with its status as Access removed.
What happens next
Once you remove a law firm's access:
- It keeps the details it already has, but gets none of your later changes. To have your details deleted, ask the law firm.
- It sends you nothing: no emails, texts or notifications, not even new requests, reminders or replies to your questions. You could miss something it needs from you, such as a form with a due date.
- You stay on your cases, and you can still open its portal with Lobby beside it on your Hubs page.
- Your law firm isn't told.
To share again, choose Rejected on your Hubs page, then ⋮ beside the law firm, Permissions and Approve Access. Its messages start again, and it gets your current details the next time you open its portal. Messages it would have sent in the meantime aren't sent later.