Change your language
Choose the language your emails and portal use by updating the language on your profile.
In this article5 sections
The language on your profile is the language of your portal and of the emails and texts your law firm sends you. Your law firm's updates on your case are translated into it too. You can choose Arabic, Chinese (Simplified), English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian or Spanish.
Open your profile
Choose your name at the top of the portal, or your initial on a phone, then Profile. Your profile opens on a page of its own, which may not show your law firm's logo.
Choose your language
On Personal, under Language & Region, open Language and choose yours. The list names each language in the language the page is in now: on an English page, look for Spanish rather than Español. You can type in the list to find it.
While you're there, check Timezone: the times in your emails use it.
Save it
Choose Save changes. The page switches to your language.
What happens next
- Your portal is in your language the next time you open it. If it's already open in another tab, reload that tab.
- Your law firm's emails and texts come in your language from their next message.
- Updates and comments on your case's feedFeed The timeline of updates on a case, where the firm posts news and everyone on the case can comment. show translated into your language, with Show original beneath each one to see the words as written. A new one may show Translating… for a few seconds first. Emails about updates give the translation first, with the words as written under "Original message".
- Your own updates and comments are translated for your law firm from the language on your profile, so write in that language.
- Some things stay exactly as your law firm wrote them: the names and descriptions of forms, documents to sign, tasks and appointments, comments on tasks, announcements, and replies to your questions.
- The sign-in pages follow your browser's language, since they don't know who you are until you sign in. If you're signing up, your code comes in that language too.
If something goes wrong
- Part of the page is still in the old language. Reload the page.