Reconnect a calendar that was disconnected

You get an email, "External Calendar Account Connection Has Expired" or "External Calendar Account Connection Has Been Disconnected", or a text saying the same. A hub's Calendar tab shows Connect Calendar again, as if you'd never connected it.

Why it happens

Your calendar provider has stopped sharing your calendar with the hubHub Your law firm's own client portal, with its branding, its team and all of its cases in one place.: for example, you changed your password, or the access was removed in your calendar account's settings.

Until you connect it again, colleagues scheduling eventsEvent An appointment on a case, such as a meeting or a call, that people are invited to and can accept or decline. see no busy times for you, in every hub where you'd connected that calendar. Your hours and holidays are kept. Only you are told; the hub's Admins aren't.

How to fix it

1. 1

   Open the Calendar tab

   Go to Hubs, choose ⋮ beside a hub where you'd connected the calendar, then Calendar.

2. 2

   Connect it again

   Choose Connect Calendar, choose your calendar provider, sign in to the same calendar, and allow access.

3. 3

   Check your settings

   You're back on Calendar, with your calendar's address and the hours and holidays you'd saved. If you connected a different calendar, choose its calendars again; see Set the hours people can book with you.

Then open the Calendar tab of each other hub where you'd connected it, and connect again wherever it shows Connect Calendar.