Help for clientsFollowing your case

View your case details

See what stage your case is at and what it means, and find its reference number, type, date opened and title.

In this article4 sections

Your case's Overview page shows how far along your case is, and the details your law firm keeps on it, such as its reference number.

  1. Open Overview

    Open your case and choose Overview, the last item in its menu. On a phone, tap the menu button at the top left first.

  2. Check your case's stage

    Under Stage, your case's stageStage A step a case moves through, such as Intake or Demand sent, which the firm names and describes and which shows on the case page. shows by name, with what it means beneath it. It also shows beside your case's name at the top of each page: tap it, or point at it on a computer, to read what it means. Your law firm names and describes its own stages. No stage means your law firm hasn't set one for your case.

  3. Find your case's details

    Your case's title is at the top. Status says whether your case is Opened or Closed, with its type beside it, and Date Opened says when it was opened. Under Identifiers, Reference ID is your law firm's own reference for your case. Your law firm may show other details here too.

What happens next

Only your law firm can change your case's stage. When your case moves to a new stage, they may add a post about it, and you're told as for any post; see Read posts about your case.

Your law firm may have changed what you can do in the portal. If an option described here is missing, ask your firm.

Related articles

Read posts about your caseSee the news your law firm posts on your case, open attached files, and know when you'll get an email.Following your case · 2 minGet to know your case portalA tour of your portal's home page and case pages, and where to find posts, documents and things to do.Getting into your portal