Post a message or file on your case
Send your law firm a message or upload photos and documents to your case, and mention a team member.
In this article5 sections
Post on your case's feedFeed The timeline of updates on a case, where the firm posts news and everyone on the case can comment. to send your law firm a message, photos or documents, such as pictures of an injury or a letter you received. Everyone on your case can see what you post.
Write your message
Open your case. It opens on Feed. Type your message in Write something....
To address someone on your case, type @ and pick their name.
Add your files
Choose Attach File and pick the photos, documents, audio or video to send. You can pick several at once, or drag them onto the box on a computer.
Post it
Choose Post. Your post shows at the top of the feed. Photos and documents may show "Converting..." for a moment while they're prepared.
What happens next
Everyone on your case is told about your post, in the portal and by email or text. If you mentioned anyone, only they're told. Your law firm can reply below your post.
To change or delete your post, choose ⋯ on it, then Edit or Delete.
If something goes wrong
- "Feed message cannot be empty!" Type a message. Files can't be posted on their own.
- "Your proposed upload exceeds the maximum allowed size" The file is too large to send. Send a smaller copy, or ask your law firm for another way to send it.
- Post is greyed out. Your case is closed, so nothing more can be posted on it. Contact your law firm if you need to send them something.
Your law firm may have changed what you can do in the portal. If an option described here is missing, ask your firm.