Turn off notifications for a user

Stop chosen notifications from your hubHub Your law firm's own client portal, with its branding, its team and all of its cases in one place. reaching one person, such as a client who gets too many emails about comments. It covers every case they're on in your hub, and no other hub.

1. 1

   Open Edit User

   In Users, choose Edit User, the pencil icon, on their row. An Admin's record opens read-only, so an Admin's notifications are theirs to choose.

2. 2

   Open Notifications

   Choose Settings and scroll to Notifications. The tick boxes are grouped under Feed, Events, Forms, Signatures, Tasks, Invoices and Surveys, and all of them start ticked.

3. 3

   Clear what to stop

   Clear the tick beside each notification to stop, such as When a comment is added to Feed.

4. 4

   Save the changes

   Choose Save. "User updated" shows.

What happens next

• From then on, each cleared notification stops for them in your hub: its email, its text if they have only a phone number, and its entry under their bell. A box ending "is requested from me" also stops its reminders, and Event rsvp is requested from me also stops event invitations.
• They aren't told, and they can't see what you've cleared. Their own settings apply too: a notification reaches them only if yours, their hub settings and their profile all allow it, so ticking a box here can't turn on one they've turned off. See Choose which notifications one hub sends you.
• Emails with no tick box, such as an invitation to a case, always go, and so do messages about their account.