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For: Admins and Managers

Edit or delete an announcement

Change an announcement's text or removal date, or take it down straight away.

Takes about 2 min Updated Nov 1, 2026

In this article8 sections

Before you start

Change an announcementAnnouncement A message the firm shows in the lobby to everyone in the hub until it's removed. after you've posted it, or take it down before its delete time. Admins and Managers can do both.

  1. Open Announcements

    Go to Home › Announcements. Once an announcement's delete time passes, it's gone from this list for good. To show it again, post it again.

  2. Open the announcement

    Choose Edit, the pencil icon, in its row. On a narrow screen, choose Edit in its Action list. Edit Announcement opens with its title and message filled in.

  3. Make your changes

    Change the Title or the Message. If an older title shows dashes where its spaces were, retype it.

    To change when it's removed, pick a new Delete Date and Delete Time at least an hour ahead. To keep it until you delete it, empty both.

  4. Save your changes

    Choose SAVE. "Announcement Updated" shows.

  5. Delete it instead

    To take it down now, choose Delete, the bin icon, in its row, then Delete to confirm. "Announcement Deleted" shows. A deleted announcement can't be brought back.

What happens next

Nobody is emailed or texted about a change or a deletion. Everyone in your hub sees the new version, or no announcement, the next time they open the home page of their LobbyLobby The home screen of the portal, showing your cases, announcements, inquiries and the firm's office locations..

If something goes wrong

  • "Date and time should be at least one hour ahead" The delete time you picked is less than an hour away. Pick a later one, or empty Delete Date and Delete Time to keep the announcement until you delete it.
  • "Set both a delete date and a delete time, or neither" Fill in the other one, or empty both.