Add your logo and brand colors
Upload your firm's logo and browser icon and set the colors clients see across the portal and in emails.
In this article6 sections
Your logo and colors make the portal look like your firm's own. Clients see them whenever they open it, and your logo heads the emails your hub sends them about their case.
Open Design Settings
In Settings › General, find the Design Settings card.
Upload your logo
Under Logo, choose Change file and pick a JPG, PNG, WebP or HEIC image of up to 30 MB. Crop it in Crop Image and choose Save. It's live at once.
Add a favicon
The favicon is the small icon on the browser tab. Under Favicon, choose Change file, crop the square and choose Save.
Choose your colors
Click the swatch beside Text Color, which colors links and the selected menu item, and beside Background Color, which colors buttons, switches and highlights. Each color saves as you pick it.
What happens next
Your logo replaces CaseActive's at the top of the portal and the Admin PanelAdmin Panel The staff-only side of a hub, opened with the Admin button, where the firm manages cases, users, templates, automations and settings., on computers and phones. Your colors show in both for everyone, including on the form clients pay invoices with, from their next visit. The sign-in screens keep the CaseActive logo, and emails keep their own colors.
To go back to CaseActive's logo, choose Delete Logo.
If something goes wrong
- "Incorrect image format" Choose a JPG, PNG, WebP or HEIC image.
- Clients still see your old colors. They change when the page is next loaded.