For: Admins and Managers
Download your subscription invoices
See every invoice for your hub's subscription and download each one as a PDF.
In this article5 sections
Your hub's subscription invoices are kept on its billing page, for your records or your accountant.
Open billing
In Settings › Billing & Subscription, find Your Plan.
View your invoices
Choose View invoices. The Invoices window lists every invoice, newest first, with its plan, date, invoice number, status and amount.
Download an invoice
Choose the download button on its row. The invoice opens as a PDF in a new tab, to save or print.
What happens next
An invoice that's still open hasn't been paid yet. You can open this list even while a payment is failing and the rest of the Admin PanelAdmin Panel The staff-only side of a hub, opened with the Admin button, where the firm manages cases, users, templates, automations and settings. is locked; see Unlock the Admin Panel after a failed payment.
If something goes wrong
- "Unable to load invoices." Close the window and choose View invoices again.