Change your sign-in email or phone number

Your email and phone number are how you sign in, and where your sign-in codesSign-in code A 6-digit code sent to your email or phone each time you sign in, so no password is needed; it expires after 10 minutes. go. A change takes effect only once you enter a code sent to the new one, so nobody can move your account to an address they don't own.

1. 1

   Open your contact details

   Go to Profile. Email and Phone are under Contact, on Personal.

2. 2

   Enter the new one

   Type the new address in Email, or pick the country and type the number in Phone. Choose Save changes.

   A code goes to the new address, by email or by text. The field shows it as pending verification until you enter the code.

   To remove your phone number instead, clear Phone and choose Save changes.

3. 3

   Enter the code

   Choose verify beside the new address. The banner at the top of the page links to the same window, in a new tab. Type the code in Verification Code and choose Verify.

   The code lasts 10 minutes. Resend Code sends a new one and replaces the old; wait a minute between codes. Later keeps the change waiting, and cancel beside the address drops it.

What happens next

Your old address stops working for sign-in at once; use the new one from now on. Each hub you belong to sees the new address the next time you open it.

If something goes wrong

• "Incorrect verify code" Use the newest code, within 10 minutes of asking for it.
• "A code was sent moments ago. Please wait before requesting another." Wait a minute, then choose Resend Code.
• "Too many incorrect codes. Please wait 15 minutes, then request a new code." After five wrong codes, wait 15 minutes and ask for a new one.
• "You must keep at least one verified contact method." You can't remove your phone number until you have a verified email.