- Login to your Case Active account and click the Admin button before the Hub you want to import users.
- You will land on the Admin Dashboard here. Click on Integrations.
- Once in the integration section, ensure you are in the Imports tab and click the +New Button.
- Provide a Name, then click on the drop-down menu under type and select Add Users from the options.
- Now download the sample file, fill it out with the information of the users you want to add, and upload the file by clicking on the + button under Choose a file.
- Once the file is uploaded click Save.