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by CaseActive Team

You can quickly check the cases assigned to a specific user by following the below-mentioned steps:

  • Go to the admin panel of your CaseActive account.
  • Click on the Users section from the main menu.
  • Here, you can see all the users in your CaseActive account. To view the details about the assigned cases, hover over the name of that specific user.
  • Click on the View Cases button from the drop-down menu.
  • You can see the list of all cases assigned to that user, along with their status and roles. 

Note: You can also remove a case from a user from here by clicking on the remove button under the action column. 

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