When anything occurs, webhooks allow CaseActive to transmit notifications to another platform automatically. They provide instantaneous data changes and exchange, enabling SaaS applications to immediately transfer data to other systems.
Here is how to use Webhooks:
- Visit the Webhooks section within the Integrations section of the targeted hub’s Admin dashboard and click the “+New” button.

- Provide the URL you want to send a webhook to, a description of the webhook, select events that should trigger this webhook, select active, and then save the webhook.

- You will be provided with a private key. Copy that key and save it under the webhook’s name, as you will need it to decrypt the webhook you receive. Remember that this private key will only be visible after a webhook is created and never again.
