- Access the user case dashboard for the case in which you want to update the status of a subtask.
- Now go to the “Tasks” section and visit “All Tasks” from the top of the table.
- Click on the hover-down menu and select “Edit Task” in the drop-down menu in front of the task where you want to update the sub-task status.
- Now click on the “To-Do” button next to the targeted subtask and change its status according to your requirements.
