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by CaseActive Team
  • In the home tab of your Admin Dashboard, you can review the analytics of the Hub.
    • You can select the range of days you want to see analytics from here.
    • Sessions gives you a complete analysis of your Hub activity such as page views.
    • Unique visitors gives you the number of unique users on the hub within the selected dates.
  • Users, Number of total users.
  • Cases, the total number of cases in this Hub.
  • Media Size, total size of data saved in this hub.
  • Announcements, here you can send and manage all your announcements. 
  • Support, through this tab you can request support from different departments if you encounter any issues, e.g. IT related or any other issue.
  • Payments, generate and send out invoices and payments to your clients and team.
  • Users, here is where you manage all your users and team members to that specific hub.
  • From the Cases section, you can create new cases and manage them.
  • Library, here you will find pre-designed templates for feed, forms, tasks, e-signatures, and location.
  • From the Integrations page, you can import users, cases and assign users to cases using a CSV file or API, use webhooks and keys for APIs.
  • Settings, a control panel for your dashboard to help you customize it according to your needs and preferences.

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