This article shows users how to update information on their Profile page.

• Admins can update the Profile page of any user.

Admins can also update the profile information for other users. This includes three fields under the “Host User Info” heading.

• Log in to your Case Active admin account.
• Locate hub and click the ADMIN button.
• Click Users on the top menu.
• Go to the sub-menu and select the user list you want to access (ACTIVE or DISABLED). The default setting is Active.
• Locate a user on the list and click Edit.
• Make changes as required. (see below)
• Click Save.

Change user info

Admins can change user information.

• Set the User Type (User or Manager).
• Set the User Status (Active to Disabled).
• Enter a unique Tag ID. (optional)
• Click Save.

Note: when users update their profile account, it automatically syncs across the whole CaseActive account.