Once an invoice has been created, CaseActive also allows you to delete it if required, but only if it has not been published. Follow the following steps to delete an invoice:

• Access the user case dashboard for the case in which you want to delete an invoice.

• Go to the “Invoice” section from the case categories. Then, find the targeted invoice and click on “delete invoice” in the hover menu.

• Now click on “Yes” to delete the invoice.