- Login to your CaseActive account and click the ADMIN button next to the Hub.
- After landing on the admin dashboard, click on the settings.
- In the settings menu, visit automation.
- When in automation, click on Idle Cases.
- By default, when a hub is created, an auto-post message is configured for all idle case types
- To add more cases, click on the + New button.
- Provide all the required information and hit save,
