by CaseActive Team

There are five ways to manage users and case assignments. Click a link to learn how.

Method Type Actions Details
While creating a case UI add Admin button > Cases > New button > Assign Users button
Auto assign user using public signup link User Action add Admin button > Settings > System Setup page
Using UI on existing case UI add & remove Admin button > Cases > Assign Users
Import tool UI add, modify, & remove Admin button > Integrations > Imports
Using API (Coming Soon) API add, modify, & remove N/A

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